Skip Nav Customer Community Discussion Forum Idea Lab Education & Services Events Library Support Developer Community Partner Community RightNow Customer Forums Go To....   == Forum ==   == Solution Discussion == -- boards -- General Product Discussion Reporting & Analysis RightNow Service RightNow Feedback RightNow Chat RightNow Marketing RightNow Sales Upgrading RightNow   == Community Lounge == -- boards -- News & Announcements RightNow Summit '09 CRM & Industry-specific Introductions Job Board   == RightNow User Groups == -- boards -- Boston Area Carolinas Area Chicago Area Europe / EMEA DC Metro Area Minnesota Area New York Area San Franciso / Bay Area Seattle / Portland Southern California Area Texas Area Wisconsin Area Virtual Events Government Higher Education   == Idea Lab == -- boards -- Share your Ideas Register  ·  Sign In  ·  Help RightNow Customer Forum : Solution Discussion : Upgrading RightNow         User Search  ·  Advanced         New Message       Board Options       Mark all Posts as Read Mark all Posts as New Float this Board to the Top Subscribe to this Board Bookmark this Board Subscribe to this Board's RSS Feed Threaded Format Linear Format Sort Messages by Latest Post Date Edit My Preferences         Front Page          Previous Page       Next Page       Announcements Review our Community Guidelines & then start sharing your questions, experiences, & knowledge today! By accessing & using the forum, you agree to the RightNow Forum Access Agreement.   Subject Replies Views Author Kudos Latest Post anyone know when Nov '09 will be available? 2 87  sherry  11-11-2009 09:47 AM by sandrat Upgrading when users are on an Terminal Server environment 0 347  Joshua  09-18-2009 07:29 AM by Joshua Printable Upgrade Check List 2 477  Joshua  10-06-2009 09:07 PM by Yatsuko A Solved! August '09 Availability 1 475  Joshua  08-18-2009 09:16 AM by DougWarner How many patches between now and Nov for May09 Release Version? 1 563  Pete  07-21-2009 03:55 AM by Pretty in Pink! One-Click Smart Client Upgrades 1 588  SabrixDaniel  06-25-2009 08:58 AM by MTBirdie Is it okay to skip over releases during upgrades? (Example: From August '08 to May '09) 5 1202  BA399  1 06-10-2009 09:56 PM by Heather RightNow Upgrade Training Docs 1 511  jonisett  08-15-2009 04:34 AM by sherry Looking for Federal Users Who Upgraded to Feb 09 0 452  jeffk  1 05-15-2009 06:38 AM by jeffk Feb '09 versus May '09 1 633  jhtvly  1 05-06-2009 12:35 PM by DS Solved! Links to KB from ST/ Agent Blurbs 2 941  january  1 05-05-2009 04:22 PM by january Solved! May '09 - when available? 3 1093  jhtvly  04-16-2009 04:07 PM by eleep Solved! Feb 09 Upgrade - Interface Look & Feel 6 1631  ithium Screen N  04-15-2009 09:24 AM by Pretty in Pink! Solved! Upgrading to Feb. '09 2 1013  Debbie1  1 04-10-2009 08:25 AM by erizzo Guidance Moving from XML API to RN Connect 6 5515  klcrandall  2 04-28-2009 08:41 AM by klcrandall Solved! Auto Response 2 921  Alicia  04-07-2009 02:28 PM by Alicia Upgrading Process Feb09 4 1077  TH  04-07-2009 08:12 AM by january Any Issues Upgrading to Feb 09? 5 1208  rach18  03-31-2009 06:41 AM by MTBirdie Minor change to quarterly release schedule 1 575  eleep  03-25-2009 10:18 AM by january Answer Display Page - Row Numbers 1 566  DmitryLZ  03-03-2009 11:08 AM by MikeP Splash.phph 9 1871  DmitryLZ  2 04-30-2009 04:44 PM by january Solved! Issue upgrading from 7.5 to AUG08: chat sessions no longer created as incidents 1 653  erizzo  2 02-23-2009 01:31 PM by erizzo Using the Customer Portal Sandbox 3 966  Heather  02-27-2009 11:41 AM by pkolpin Solved! Does anyone know when the next release of Rightnow will be available? Feb. 09? 6 1458  sarao  2 02-19-2009 12:46 PM by eleep November 07 Upgrade On Premise (level of Oracle?) 1 615  Christian  01-07-2009 09:10 AM by Muddyrider RightNow Nov 08- Any Problems? hiccups? What about page set? [ 1 2 3 4 ] 34 1770  MikeD  25 01-26-2009 01:58 PM by Kyle Moved: Excel Exports when running Nov 08 and previous versions 0 426  eleep  11-20-2008 12:06 PM by eleep Upgrading Nov 07 to August 08 issues 3 767  MikeA  1 11-20-2008 12:17 PM by Kyle Just scheduled my Nov08 upgrade 0 439  MikeP  11-14-2008 11:38 AM by MikeP Learn best practices & resource to help you with your RightNow upgrades 0 494  eleep  11-14-2008 08:25 AM by eleep Top Kudoed Posts Time Range: Day Week Month 6 Months Year All view all Top Tags Best_Practic… Top Kudoed Authors Time Range: Day Week Month 6 Months Year All view all Legend   No New Messages       New Messages       Hot Thread (Hot Threads have 10 or more replies)       Read Only Thread       Replied-To Thread Jump to Page:  1 · 2 · 3       Front Page          Previous Page       Next Page       Home E-mail Alerts Contact Us Privacy Policy Anti-SPAM Policy Tell your RightNow Story Copyright © 2009 RightNow Technologies, Inc.